The ACT CMS (Customer Management System) provides a secure, configurable, GDPR compliant system to allow you to manage your customers, applications, cards, transactions and many more features. The CMS can be tailored for commercial schemes, concessionary schemes or a mixture of the two.
Configured to your business needs and processes, the CMS is a fundamental component of any smart ticketing solution.
ACT customer self-service portals are a natural extension of the CMS, providing your customers the ability to manage their accounts. Compliant with PCI/DSS requirements, the portals provide a safe secure method for you to sell your cards and products.
Customer portals extend the CMS functionality to allow your customers the ability to self-service, manage their details, their smart cards, purchase tickets and view their journey history. All portals can be branded and integrated with your own website as a secure microsite. Responsive design techniques are used to support desktop, tablet and mobile form factors.