ACT Analytics provides the data and tools to better understand passengers’ travel patterns, tailor services to match passenger demand, reduce operating costs, and uncover any unusual journey activity.

Analytics by Act logo


  • Links together smart ticketing data on passengers, their cards, products and journeys.
  • Drag and drop user interface supports dynamic, train-of-thought analysis.
  • Results displayed as lists, tables and graphs.
  • Drill down to evaluate the detail behind any result.
  • User-set criteria can be applied to flag unusual behaviour patterns.
  • Reports can be easily shared with other in-house users.
  • Reports can be scheduled to run and distributed regularly or on exception.
  • Easy export to Excel, Word or PowerPoint.

Technical Notes

  • Smart ticketing data securely hosted by ACT.
  • Data manipulation performed centrally on ACT servers.
  • Data refreshed under a managed contract.
  • Combines data from HOPS, CMS and additional data sources.
  • Exceptional data processing speed makes it easy to analyse a vast amount of data, quickly and intuitively.
  • User interface is provided by a client windows application installed locally.

Solutions using Analytics

Why ACT?

ACT Analytics comes with a complete package of training, support and consultancy to help users get the most from this powerful tool.