Actora® is a powerful, scalable and resilient smart-ticketing platform, which provides full visibility and control of your smart-ticketing operations.  Delivered as SaaS (Software as a Service), it offers a user-friendly central console to manage customer accounts, cards, fare settlement and retail payment operations.


  • Easy system integration, through established APIs, to payment, partner and urban mobility apps enabling a path to MaaS (Mobility as a Service). 
  • Supports traditional (including ITSO) smart-ticketing schemes as well as Account-Based Ticketing.
  • Seamless integration to customer web portals for ticket retailing and access to historic journey and payment information.
  • Automated fare apportionment and reimbursement functionality ensures easy settlement of fares across multiple operators.
  • User-friendly catalogue manager enables swift updates of ticket products and fares.  
  • Supported 24/7 by UK-based service desk.

Technical Notes

  • Hosted on the Microsoft Azure Cloud platform.
  • Incremental, zero downtime upgrades enabling seamless delivery of new functionality.
  • Fully isolated staging environment used for end-to-end testing prior to release to production.
  • Scalable cloud deployment allows platform to grow and shrink as demand requires. No more hardware upgrades to meet increased load.
  • Role-based access control (RBAC) principles for data access and workflow.

Why ACT?

Actora® makes it quicker and easier for clients to access the information that’s important to them and gives them the tools to manage their ticketing operations efficiently.