ITSO Smart Ticketing

Deliver a winning scheme with our proven and fully compliant ITSO smart ticketing solution

ITSO Smart Ticketing

Deliver a winning scheme with our proven and fully compliant ITSO smart ticketing solution

ITSO Ticketing

We have over 20 years’ experience delivering joined-up ticketing schemes for national, regional and local authorities and operators, giving us the skills and experience to ensure success for your own project. Our ITSO solutions enable over 6 million passengers to travel ‘smart’, and our enterprise-class systems are constantly available, processing more than a billion ticketing transactions a year.

Ensure success for your smart ticketing deployment with our connected ITSO platform

The ACT connected ITSO platform

Our connected, compliant ITSO architecture enables you to deploy your smart ticketing scheme smoothly and with no unwanted surprises. You can also be sure that the performance of your ticketing environment will be second to none with our reliable, feature-rich solutions.

Industry leading reliability
Scalability to handle millions of smart ticketing transactions
End-to-end data governance and security
Seamless integration with third-party retail, collection, and validation channels
Data analytics capabilities for continual improvement and fraud prevention
Support for multi-operator and multi-modal schemes

ITSO Smart Ticketing Platform

You choose the components you need

HOPS

Industry leading, high volume journey transaction engine – the most widely used in the UK public transport industry.

CMS

Manage customer accounts with an intuitive Customer Management System.

Analytics

A powerful analysis tool to enable you to tailor services to match passenger demand and uncover any unusual journey activity.

Ticketing Portals

Offer passengers an intuitive and convenient way to request smart cards as well as top up their cards securely.

ABT for ITSO

Offers passengers best value fares without the need to buy a ticket before travel.

Smart Enable

ITSO capability for your products without complex infrastructure changes.

Flexible modules combine to create your perfect solution

Local authorities

Manage concessionary schemes for your citizens and gain insight on their travel patterns.

Solution

Choose our HOPS, CMS and concessionary portal. Add Analytics to gain insight into usage and uncover unusual travel activity.

Transport authorities

Empower seamless mobility to drive sustainable travel habits.

Solution

Choose our HOPS, CMS, Portals and our Channel Partners to drive convenient and flexible mobility in your region Add ABT to drive increased convenience and ridership.

Transport operators

Deploy concessionary and commercial travel schemes that drive ridership and give you insight on travel patterns.

Solution

Choose our HOPS, CMS, and commercial portal. Add ABT to offer best value ticketing and Analytics for insight into travel patterns.

Channel partners

Incorporate ITSO smart ticketing capability into your products – without complex infrastructure changes.

Solution

Partner with ACT to integrate with our Smart Enable platform and start offering convenient access to smart ticketing for passengers.

Take the stress out of your ITSO deployment with our expert consultancy, engineering and support services

Trust ACT to deliver

With unrivalled ITSO expertise and industry knowledge, and a full portfolio of engineering and support services, we can deliver even the most complex schemes smoothly – on time, and on budget.

With ACT services, you get:

Planning, design and deployment services to support all kinds of smart ticketing schemes, including the largest, most complex multi-operator schemes
24×7 helpdesk support provided by our experienced, UK-based team
ITSO accreditations and knowledge to help you optimize your technology stack and operations

Discover our proven delivery capabilities across schemes of all types and sizes

For two decades, we have been delivering scalable, reliable ITSO solutions for transport organisations of all types and sizes. Today, our solutions enable more than 6 million passengers to travel ‘smart’ in the UK, and our infrastructure processes and stores more than 1 billion smart-ticketing transactions each year.