Case Studies
Our Customers
Our clients trust us to provide the solutions that connect their customers to their services. Our track record shows that we’re trusted to deliver innovative and robust programmes.
To show you how we’ve successfully delivered solutions for diverse and complex initiatives, we’ve created case studies for a selection of our customers.
Welsh Government
The Welsh Government has a vision for a unified, sustainable transport infrastructure, which joins up the delivery of travel services throughout the country. This is a key part of ‘One Wales’: the government’s commitment to improve quality of life for the people of Wales. Smart ticketing is a critical part of…
Gloucestershire County Council
Gloucestershire County Council is using ACT Analytics to increase the cost-efficiency of its concessionary public transport scheme, while maintaining the highest quality of services for local people. With new insight from the system, the Council has stopped automatically renewing concessionary passes that haven’t been used in the last 12 months, delivering…
Merseytravel and Paypoint
Merseytravel smart tickets are now available at nearly 800 retail outlets across Merseyside thanks to a partnership between ACT and payment provider, Paypoint. Now passengers can top up their smart cards quickly and easily, close to where they live and work, making travel in Merseyside easier and more convenient than ever.
Go-Ahead Group Plc
In partnership with ACT, Go-Ahead group has created “the key”, one of the UK’s largest and most successful commercial smart card schemes. This delivers a range of benefits for Go-Ahead and its passengers, from highly efficient smart ticketing management, to increased passenger convenience, value and loyalty.